Our Commitment
PicShare is a private photo- and video-sharing app for shared albums (“spaces”), operated by Assaf Yeredor and Omri Rainman, individuals based in Israel. These standards describe our position on child sexual abuse and exploitation (CSAE), how to report it, and what we do about it.
We prohibit child sexual abuse and exploitation in every form. That includes child sexual abuse material (CSAM); the sexualization of a minor in a photo, a clip, a caption, or a comment; grooming; sextortion; the trafficking of a minor; and any other content or conduct that sexualizes, exploits, or endangers a person under 18. It also covers using PicShare to solicit, advertise, arrange, or link to such material or such conduct elsewhere.
This applies to every space, private ones included. Spaces are private in the sense that their content is visible only to their members — that privacy is not a shield. A space of two people is subject to these standards exactly as a space of twenty is. There is no part of PicShare where this content is tolerated and no context in which it is permitted.
The same prohibition is written into the Acceptable Use section of our Terms of Service, and breaking it costs the account.
Age Requirement
You must be at least 13 years old to use PicShare. If you are under 18, you should use PicShare only with the involvement of a parent or guardian.
Some countries set a higher minimum age, or require a parent’s consent below a certain age, for services like PicShare. Where that is the case, you may use PicShare only if you meet that requirement.
We do not ask for your date of birth, so we cannot verify age — we rely on the confirmation given when an account is created. If we learn that an account belongs to someone below the applicable age, we remove it. If you believe a child has provided us information, contact us and we will delete it.
Reporting in the App
Every photo, video clip, and comment that somebody else posted can be reported from inside the app, and any user can be blocked. These are the paths as they exist today:
- A photo or a video clip — open it full-screen and tap the flag button in the row of round buttons at the top of the screen, next to info, share, and download.
- A comment — press and hold it, then tap Report.
- A person — every report identifies the account that posted the content, so reporting a photo, clip, or comment is also how you report the person who shared it. After a report is filed, the same sheet offers to block that person straight away.
Reporting opens a short sheet where you pick a reason — Inappropriate content, Nudity or sexual content, Child safety concern, Harassment or bullying, Violence or dangerous content, Spam or misleading, or Something else. The report is filed the moment you choose.
Choose “Child safety concern” for anything involving a minor. It is the third reason in the list, and it is not just a label: a report filed under it is routed to us as an urgent alert, separately from the ordinary moderation queue, so it is seen and acted on ahead of everything else. Use it whether the content is a photo, a clip, or a comment, and use it even if you are unsure — we would rather review a report that turns out to be nothing.
Blocking is available without filing a report: press and hold a comment and tap Block, or open a space’s member list and tap the block icon beside a member’s name. Blocking hides that person’s photos, clips, and comments from you and removes any friendship between you. Blocked people are listed in Settings → Privacy → Blocked Users, where you can unblock them. Blocking is not a report, and reporting does not require blocking.
You do not need a PicShare account to report child sexual abuse or exploitation to us. Anyone — a parent, a guardian, a member of the public, an authority — can write to support@picshare.app.
How We Respond
Every report filed in the app is forwarded automatically to a private channel we monitor, so it reaches us as soon as it is sent. We aim to review reports promptly, and generally within 24 hours. Reports filed under “Child safety concern” are prioritised ahead of everything else — they arrive marked as urgent and notify us directly, rather than waiting to be noticed among the rest.
Where a report of child sexual abuse or exploitation is substantiated, we remove the content from the space and delete the stored file, and we terminate the accounts involved — the account that uploaded or shared the content, and any account that solicited or distributed it. Termination is permanent, and it is not conditional on the reporter’s participation in anything further.
Where the law requires us to preserve the material or the associated records for a report to an authority, we preserve them before deleting the content from the service.
We may also remove content, restrict features, or suspend accounts while we investigate, and we act on this policy whether we learn of the content through a report or by any other means.
Legal Compliance
We report child sexual abuse and exploitation to the relevant authorities. Where it applies to us, that includes the National Center for Missing & Exploited Children (NCMEC) through its CyberTipline; otherwise it is the competent authority in the relevant jurisdiction, including Israeli law enforcement.
We retain the records associated with such a report for as long as the applicable law requires, and we keep them after the reported content itself is deleted, so there is a record of the decision.
We cooperate with lawful requests from law enforcement investigating the abuse or exploitation of a child, including valid requests to preserve or produce information.
Point of Contact
Our designated point of contact for child safety matters is support@picshare.app. Use it for reports, for questions about these standards, and for requests from parents, guardians, regulators, and law enforcement.
Please include enough detail for us to find the content — the name of the space, and the display name or username of the account involved. Do not attach the material itself.
Review
We review these standards at least once a year, and sooner if the app changes in a way that affects them or if the applicable law changes. When we update them we revise the “Last updated” date above.